/* Color Palettes*/
@-ms-viewport {
  width: device-width;
}
a:focus,
input[type=file]:focus,
input[type=checkbox]:focus,
input[type=radio]:focus,
.btn.active.focus,
.btn.active:focus,
.btn.focus,
.btn:active.focus,
.btn:active:focus,
.btn:focus,
button:focus {
  outline: 1px dotted !important;
}
/* open-sans-regular - latin */
@font-face {
  font-family: 'Open Sans';
  font-style: normal;
  font-weight: 400;
  src: url('fonts/open-sans-v15-latin-regular.eot');
  /* IE9 Compat Modes */
  src: local('Open Sans Regular'), local('OpenSans-Regular'), url('fonts/open-sans-v15-latin-regular.eot?#iefix') format('embedded-opentype'), /* IE6-IE8 */ url('fonts/open-sans-v15-latin-regular.woff2') format('woff2'), /* Super Modern Browsers */ url('fonts/open-sans-v15-latin-regular.woff') format('woff'), /* Modern Browsers */ url('fonts/open-sans-v15-latin-regular.ttf') format('truetype'), /* Safari, Android, iOS */ url('fonts/open-sans-v15-latin-regular.svg#OpenSans') format('svg');
  /* Legacy iOS */
}
/* roboto-regular - latin */
@font-face {
  font-family: 'Roboto';
  font-style: normal;
  font-weight: 400;
  src: url('fonts/roboto-v18-latin-regular.eot');
  /* IE9 Compat Modes */
  src: local('Roboto'), local('Roboto-Regular'), url('fonts/roboto-v18-latin-regular.eot?#iefix') format('embedded-opentype'), /* IE6-IE8 */ url('fonts/roboto-v18-latin-regular.woff2') format('woff2'), /* Super Modern Browsers */ url('fonts/roboto-v18-latin-regular.woff') format('woff'), /* Modern Browsers */ url('fonts/roboto-v18-latin-regular.ttf') format('truetype'), /* Safari, Android, iOS */ url('fonts/roboto-v18-latin-regular.svg#Roboto') format('svg');
  /* Legacy iOS */
}
/* roboto-condensed-regular - latin */
@font-face {
  font-family: 'Roboto Condensed';
  font-style: normal;
  font-weight: 400;
  src: url('fonts/roboto-condensed-v16-latin-regular.eot');
  /* IE9 Compat Modes */
  src: local('Roboto Condensed'), local('RobotoCondensed-Regular'), url('fonts/roboto-condensed-v16-latin-regular.eot?#iefix') format('embedded-opentype'), /* IE6-IE8 */ url('fonts/roboto-condensed-v16-latin-regular.woff2') format('woff2'), /* Super Modern Browsers */ url('fonts/roboto-condensed-v16-latin-regular.woff') format('woff'), /* Modern Browsers */ url('fonts/roboto-condensed-v16-latin-regular.ttf') format('truetype'), /* Safari, Android, iOS */ url('fonts/roboto-condensed-v16-latin-regular.svg#RobotoCondensed') format('svg');
  /* Legacy iOS */
}
html {
  height: 100%;
}
body {
  background-color: transparent;
  height: 100%;
  font-family: 'Open Sans', sans-serif;
  font-size: 13px;
  color: #555555;
  line-height: 1.40 !important;
}
/*div:focus {
    border: 1px dotted !important;
}*/
a:focus {
  /*border: 1px dotted !important;*/
  text-decoration: none;
}
a:hover {
  text-decoration: none;
}
div#egain-chat-overlay {
  overflow: hidden;
  position: absolute;
  bottom: 0px;
  right: 0px;
  width: 100%;
  height: 100%;
}
div#egain-chat-overlay.egain-maximized {
  height: 100%;
}
div#egain-chat-overlay.egain-maximized .egain-chat-content {
  display: block;
}
div#egain-chat-overlay.egain-minimized {
  height: 50px;
}
div#egain-chat-overlay.egain-minimized .egain-chat-content {
  display: none;
}
div#egain-chat-overlay.egain-minimized .egain-gh-window {
  display: none;
}
div#egain-chat-overlay.egain-minimized #ngProgress-container {
  display: none;
}
div#egain-chat-overlay.overlay-docked.egain-maximized:not(.overlay-xs) .egain-chat-window {
  right: 15px;
  top: 15px;
  width: calc(100% - 30px);
  height: calc(100% - 30px);
  box-shadow: 0px 5px 15px 1px rgba(0, 0, 0, 0.6);
  border-radius: 5px;
}
div#egain-chat-overlay.overlay-docked.egain-maximized:not(.overlay-xs) .egain-chat-window .egain-navbar-fixed-top {
  position: absolute;
}
div#egain-chat-overlay.overlay-docked.egain-maximized:not(.overlay-xs) .egain-chat-window .modal-backdrop {
  right: 15px;
  top: 15px;
  left: 15px;
  bottom: 15px;
}
div#egain-chat-overlay.overlay-docked.egain-maximized:not(.overlay-xs) .egain-chat-window .modal {
  right: 15px;
  top: 15px;
  left: 15px;
  bottom: 15px;
}
div#egain-chat-overlay .egain-chat-window {
  visibility: hidden;
  width: 100%;
  height: 100%;
  position: relative;
  float: right;
  z-index: 10;
}
div#egain-chat-overlay .egain-chat-window.gh-collapsed {
  width: calc(100% - 50px - 30px) !important;
}
div#egain-chat-overlay .egain-chat-window.visible {
  visibility: visible;
}
div#egain-chat-overlay .egain-gh-window {
  position: absolute;
  transition: right 3s;
  -moz-transition: right 0.70s;
  -webkit-transition: right 0.70s;
  width: calc(50% - 30px);
  height: calc(100% - 30px);
  top: 15px;
  z-index: 9;
  border-radius: 5px;
}
div#egain-chat-overlay .egain-gh-window.gh-active-add {
  right: 50px;
}
div#egain-chat-overlay .egain-gh-window.gh-active {
  right: calc(50% - 15px);
  box-shadow: 0px 5px 15px 1px rgba(0, 0, 0, 0.6);
}
div#egain-chat-overlay .egain-gh-window.gh-collapsed {
  width: 50px;
}
div#egain-chat-overlay .egain-chat-window.gh-active {
  width: calc(50% - 30px) !important;
  float: right;
}
div#egain-chat-overlay .egain-chat-window.gh-active .egain-navbar-fixed-top {
  position: absolute;
}
div#egain-chat-overlay .egain-chat-window.gh-collapsed .egain-navbar-fixed-top {
  position: absolute;
}
div#egain-chat-overlay .egain-chat-main {
  height: 100%;
}
div#egain-chat-overlay .egain-chat-content {
  background-color: #fff;
  width: 100%;
  position: absolute;
  left: 0px;
  top: 50px;
  padding-top: 20px;
  bottom: 85px;
  overflow-y: auto;
  overflow-x: hidden;
  -webkit-overflow-scrolling: touch;
}
div#egain-chat-overlay .egain-chat-content ::-webkit-scrollbar-track {
  background-color: #ffffff;
  border-radius: 1px;
}
div#egain-chat-overlay .egain-chat-content ::-webkit-scrollbar {
  width: 12px;
  background-color: #ffffff;
}
div#egain-chat-overlay .egain-chat-content ::-webkit-scrollbar-thumb {
  background-color: #d9d9d9;
  border-radius: 1px;
}
div#egain-chat-overlay .egain-navbar-fixed-top {
  height: 50px;
}
div#egain-chat-overlay .egain-navbar-fixed-bottom {
  background-color: #fff;
  position: absolute;
  z-index: 1000;
  border-radius: 0px 0px 5px 5px;
}
div#egain-chat-overlay .egain-navbar-fixed-bottom .egain-footer {
  height: 20px;
}
div#egain-chat-overlay .egain-navbar-fixed-bottom .action-footer {
  height: 65px;
  padding-top: 17px;
  padding-bottom: 10px;
}
div#egain-chat-overlay .egain-navbar-fixed-bottom .action-footer .btn {
  font-size: 13px;
}
div#egain-chat-overlay .linked-list-item {
  cursor: pointer;
}
div#egain-chat-overlay .btn-half-width {
  width: 49%;
}
div#egain-chat-overlay .no-padder-l-r {
  padding-left: 0px;
  padding-right: 0px;
}
div#egain-chat-overlay .no-padder-t-b {
  padding-top: 0px;
  padding-bottom: 0px;
}
div#egain-chat-overlay textarea {
  resize: none;
}
div#egain-chat-overlay .egain-highlighted-content {
  font-weight: bold;
}
div#egain-chat-overlay .form-control {
  -moz-transition: -webkit-box-shadow ease-in-out 0.1s !important;
  -webkit-transition: -webkit-box-shadow ease-in-out 0.1s !important;
  transition: box-shadow ease-in-out 0.1s !important;
  font-size: 13px !important;
  box-shadow: none !important;
  padding-left: 2px !important;
}
div#egain-chat-overlay .text-muted {
  color: rgba(0, 0, 0, 0.45) !important;
}
div#egain-chat-overlay .egain-done-btn {
  display: none;
  padding: 8px 13px;
  font-size: 13px;
  border-radius: 0px;
  border-color: #02B7CC;
  background: #02B7CC !important;
  background: -webkit-linear-gradient(#02B7CC, #02B7CC) !important;
  background: -moz-linear-gradient(#02B7CC, #02B7CC) !important;
  background: -o-linear-gradient(#02B7CC, #02B7CC) !important;
  background: -ms-linear-gradient(#02B7CC, #02B7CC) !important;
  background: linear-gradient(#02B7CC, #02B7CC) !important;
  color: #FFFFFF !important;
}
div#egain-chat-overlay #ngProgress-container {
  top: auto;
  bottom: 0;
}
div#egain-chat-overlay #ngProgress-container #ngProgress {
  background-color: #106f89 !important;
  box-shadow: none;
}
div#egain-chat-overlay .wait span {
  /**
            * Use the blink animation, which is defined above
            */
  font-size: 60px;
  font-family: 'Arial Rounded MT Bold';
  animation-name: blink;
  /**
             * The animation should take 1.4 seconds
             */
  animation-duration: 1.4s;
  /**
             * It will repeat itself forever
             */
  animation-iteration-count: infinite;
  /**
             * This makes sure that the starting style (opacity: .2)
             * of the animation is applied before the animation starts.
             * Otherwise we would see a short flash or would have
             * to set the default styling of the dots to the same
             * as the animation. Same applies for the ending styles.
             */
  animation-fill-mode: both;
}
div#egain-chat-overlay .wait span:nth-child(2) {
  /**
                 * Starts the animation of the third dot
                 * with a delay of .2s, otherwise all dots
                 * would animate at the same time
                 */
  animation-delay: .2s;
}
div#egain-chat-overlay .wait span:nth-child(3) {
  /**
                 * Starts the animation of the third dot
                 * with a delay of .4s, otherwise all dots
                 * would animate at the same time
                 */
  animation-delay: .4s;
}
.egain-chat-overlay {
  /* start 'enter' transition */
  /* end 'enter' transition */
}
.egain-chat-overlay.ng-enter {
  /* transition on enter for .5s */
  /* start with opacity 0 (invisible) */
  transform: scale(1, 0.8);
  transition-property: transform, opacity, -webkit-transform;
  transition-duration: 0.4s, 0.25s, 0.4s;
  transition-timing-function: ease-in-out, linear, ease-in-out;
  transition-delay: initial, 0.15s, initial;
  transform-origin: 360px 100% 0px;
  opacity: 0;
}
.egain-chat-overlay.ng-enter-active {
  /* end with opacity 1 (fade in) */
  transform: scale(1, 1);
  opacity: 1;
}
/* Mobile Specific Styles START */
@media only screen and (orientation: landscape) {
  .overlay-xs.form-edit-wrapper .egain-navbar-fixed-top,
  .overlay-xs.input-edit-wrapper .egain-navbar-fixed-top {
    position: relative;
    display: none;
  }
  .overlay-xs.form-edit-wrapper .egain-navbar-fixed-bottom,
  .overlay-xs.input-edit-wrapper .egain-navbar-fixed-bottom {
    position: relative;
    display: none;
  }
  .overlay-xs.form-edit-wrapper .egain-chat-content,
  .overlay-xs.input-edit-wrapper .egain-chat-content {
    position: fixed !important;
    height: 100% !important;
    top: 0px !important;
    padding-top: 0px !important;
  }
  .overlay-xs.form-edit-wrapper .egain-chat-content .form-group.edit-wrapper,
  .overlay-xs.input-edit-wrapper .egain-chat-content .form-group.edit-wrapper {
    position: fixed !important;
    top: 20px !important;
    width: 100% !important;
  }
  .overlay-xs.message-edit-wrapper {
    top: 0px;
  }
  .overlay-xs.message-edit-wrapper #egain-chat-alternate-engagement-options {
    display: none;
  }
  .overlay-xs.message-edit-wrapper #egain-chat-status-bar {
    display: none;
  }
  .overlay-xs.message-edit-wrapper .egain-footer {
    display: none;
  }
  .overlay-xs.message-edit-wrapper .egain-navbar-fixed-top {
    display: none;
  }
  .overlay-xs.message-edit-wrapper .egain-navbar-fixed-bottom {
    top: 0px;
  }
  .overlay-xs .wait {
    margin-top: -50px;
  }
}
/* Mobile Specific Styles END */
/* keyframes */
@keyframes blink {
  /**
     * At the start of the animation the dot
     * has an opacity of .2
     */
  0% {
    opacity: .2;
  }
  /**
     * At 20% the dot is fully visible and
     * then fades out slowly
     */
  20% {
    opacity: 1;
  }
  /**
     * Until it reaches an opacity of .2 and
     * the animation can start again
     */
  100% {
    opacity: .2;
  }
}
@font-face {
  font-family: "egain-font";
  src: url("fonts/egainicons.woff") format('woff');
}
@font-face {
  font-family: "egain-font";
  src: url("fonts/egainicons.woff2") format('woff2');
}
.eg-font-1 {
  font: normal normal normal 20px/1 egain-font;
  color: rgba(92, 92, 92, 0.8);
}
.eg-font-2 {
  font: normal normal normal 14px/1 egain-font;
  color: #ffffff;
}
.eg-button-flat {
  background: none;
  padding: 1px;
  border: 1px solid transparent;
}
.eg-minimize-icon:before {
  content: '\E081';
}
.eg-close-icon:before {
  content: '\E083';
}
.eg-popout-icon:before {
  content: '\E082';
}
.eg-bars-icon:before {
  content: '\E080';
}
div#egain-chat-pre-chat-page .action-footer .btn {
  padding: 8px 13px;
  border-color: #73aea0;
  border-radius: 0px;
  background: #ffffff !important;
  background: -webkit-linear-gradient(#ffffff, #ffffff) !important;
  background: -moz-linear-gradient(#ffffff, #ffffff) !important;
  background: -o-linear-gradient(#ffffff, #ffffff) !important;
  background: -ms-linear-gradient(#ffffff, #ffffff) !important;
  background: linear-gradient(#ffffff, #ffffff) !important;
  color: #73aea0;
}
div#egain-chat-pre-chat-page .action-footer .btn:hover {
  border-color: #73aea0;
  background: #ffffff !important;
  background: -webkit-linear-gradient(#ffffff, #ffffff) !important;
  background: -moz-linear-gradient(#ffffff, #ffffff) !important;
  background: -o-linear-gradient(#ffffff, #ffffff) !important;
  background: -ms-linear-gradient(#ffffff, #ffffff) !important;
  background: linear-gradient(#ffffff, #ffffff) !important;
  color: #73aea0;
}
div#egain-chat-pre-chat-page .action-footer.border {
  border-top: 1px solid rgba(0, 0, 0, 0.12);
}
div#egain-chat-post-chat-page .action-footer {
  border-top: 1px solid rgba(0, 0, 0, 0.12);
}
div#egain-chat-post-chat-page .action-footer .btn {
  padding: 8px 13px;
  border-color: #73aea0;
  border-radius: 0px;
  background: #ffffff !important;
  background: -webkit-linear-gradient(#ffffff, #ffffff) !important;
  background: -moz-linear-gradient(#ffffff, #ffffff) !important;
  background: -o-linear-gradient(#ffffff, #ffffff) !important;
  background: -ms-linear-gradient(#ffffff, #ffffff) !important;
  background: linear-gradient(#ffffff, #ffffff) !important;
  color: #73aea0;
}
div#egain-chat-post-chat-page .action-footer .btn:hover {
  border-color: #73aea0;
  background: #ffffff !important;
  background: -webkit-linear-gradient(#ffffff, #ffffff) !important;
  background: -moz-linear-gradient(#ffffff, #ffffff) !important;
  background: -o-linear-gradient(#ffffff, #ffffff) !important;
  background: -ms-linear-gradient(#ffffff, #ffffff) !important;
  background: linear-gradient(#ffffff, #ffffff) !important;
  color: #73aea0;
}
div#egain-chat-deflection-page .action-footer .btn {
  padding: 8px 13px;
}
div#egain-chat-deflection-page .action-footer .btn-primary {
  border-color: #02B7CC;
  border-radius: 0px;
  background: #02B7CC !important;
  background: -webkit-linear-gradient(#02B7CC, #02B7CC) !important;
  background: -moz-linear-gradient(#02B7CC, #02B7CC) !important;
  background: -o-linear-gradient(#02B7CC, #02B7CC) !important;
  background: -ms-linear-gradient(#02B7CC, #02B7CC) !important;
  background: linear-gradient(#02B7CC, #02B7CC) !important;
  color: #FFFFFF;
}
div#egain-chat-deflection-page .action-footer .btn-primary:hover {
  background: #02B7CC !important;
  background: -webkit-linear-gradient(#02B7CC, #02B7CC) !important;
  background: -moz-linear-gradient(#02B7CC, #02B7CC) !important;
  background: -o-linear-gradient(#02B7CC, #02B7CC) !important;
  background: -ms-linear-gradient(#02B7CC, #02B7CC) !important;
  background: linear-gradient(#02B7CC, #02B7CC) !important;
}
div#egain-chat-deflection-page .action-footer .btn-default {
  border-color: lightGrey;
  border-radius: 0px;
  background: lightGrey !important;
  background: -webkit-linear-gradient(lightGrey, lightGrey) !important;
  background: -moz-linear-gradient(lightGrey, lightGrey) !important;
  background: -o-linear-gradient(lightGrey, lightGrey) !important;
  background: -ms-linear-gradient(lightGrey, lightGrey) !important;
  background: linear-gradient(lightGrey, lightGrey) !important;
  color: #616161;
}
div#egain-chat-deflection-page .action-footer .btn-default:hover {
  background: lightGrey !important;
  background: -webkit-linear-gradient(lightGrey, lightGrey) !important;
  background: -moz-linear-gradient(lightGrey, lightGrey) !important;
  background: -o-linear-gradient(lightGrey, lightGrey) !important;
  background: -ms-linear-gradient(lightGrey, lightGrey) !important;
  background: linear-gradient(lightGrey, lightGrey) !important;
}
div#egain-chat-deflection-page .action-footer.border {
  border-top: 1px solid rgba(0, 0, 0, 0.12);
}
div#egain-chat-interaction-page .egain-navbar-fixed-bottom .action-footer {
  padding-top: 0px;
  padding-bottom: 0px;
}
div#egain-chat-interaction-page .eg-av-chat-component {
  padding-bottom: 10px;
  padding-top: 10px;
}
/*Setting height for content frame for pages */
div#egain-chat-unavailable-page .egain-chat-content,
div#egain-chat-thanks-message-page .egain-chat-content,
div#egain-chat-wait-screen-page .egain-chat-content,
div#egain-chat-error-page .egain-chat-content {
  bottom: 20px !important;
}
div#egain-chat-interaction-page .egain-chat-content {
  transition: top 0.5s;
  bottom: 105px !important;
}
div#egain-chat-interaction-page .egain-chat-content.altEngOn-expanded {
  bottom: 230px !important;
  -webkit-transition: bottom 0.5s;
}
div#egain-chat-interaction-page .egain-chat-content.altEngOn-collapsed {
  bottom: 135px !important;
  -webkit-transition: bottom 0.5s;
}
div#egain-chat-interaction-page .egain-chat-content.eg-av-chat-in-progress {
  top: 370px;
  transition: top 0.5s;
}
div#egain-chat-interaction-page .action-footer {
  height: auto !important;
}
div#egain-chat-deflection-page .egain-chat-content {
  bottom: 120px !important;
}
div#egain-chat-deflection-page .action-footer {
  height: 100px !important;
}
#egain-chat-video .eg-video-wrapper {
  border-bottom: 1px solid grey;
  display: block;
  height: 300px;
  position: relative;
  width: 100%;
}
#egain-chat-video .eg-video-wrapper.eg-maximised {
  position: fixed;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  z-index: 999999;
}
#egain-chat-video .eg-video-wrapper .eg-video-subscribers-wrapper {
  background-color: #333;
  height: 100%;
  width: 100%;
}
#egain-chat-video .eg-video-wrapper .eg-video-subscriber {
  display: block;
}
#egain-chat-video .eg-video-wrapper .eg-video-publisher {
  display: block;
  position: absolute;
  right: 0;
  top: 0;
}
#egain-chat-video .eg-video-wrapper .eg-video-controls-wrapper {
  bottom: 15px;
  display: block;
  left: 0;
  position: absolute;
  z-index: 99;
}
#egain-chat-video .eg-video-wrapper .eg-video-controls-wrapper .eg-btn-mute-camera {
  background: url(../image/icon_video.png) center no-repeat;
}
#egain-chat-video .eg-video-wrapper .eg-video-controls-wrapper .eg-btn-mute-camera.disable {
  background: url(../image/icon_no_video.png) center no-repeat;
}
#egain-chat-video .eg-video-wrapper .eg-video-controls-wrapper .eg-btn-mute-mic {
  background: url(../image/icon_audio.png) center no-repeat;
}
#egain-chat-video .eg-video-wrapper .eg-video-controls-wrapper .eg-btn-mute-mic.disable {
  background: url(../image/icon_no_audio.png) center no-repeat;
}
#egain-chat-video .eg-video-wrapper .eg-video-controls-wrapper .eg-btn-video-end {
  background: url(../image/icon_end_call.png) center no-repeat;
}
#egain-chat-video .eg-video-wrapper .eg-video-controls-wrapper .eg-btn-video-fullscreen {
  background: url(../image/icon_maximize_video.png) center no-repeat;
}
#egain-chat-video .eg-video-wrapper .eg-video-controls-wrapper .eg-btn-video-fullscreen.disable {
  background: url(../image/icon_minimize_video.png) center no-repeat;
}
#egain-chat-video .eg-video-wrapper .eg-video-controls-wrapper .eg-btn-mute-camera,
#egain-chat-video .eg-video-wrapper .eg-video-controls-wrapper .eg-btn-mute-mic,
#egain-chat-video .eg-video-wrapper .eg-video-controls-wrapper .eg-btn-video-end,
#egain-chat-video .eg-video-wrapper .eg-video-controls-wrapper .eg-btn-video-fullscreen {
  background-size: contain;
  border: 0;
  color: transparent;
  height: 50px;
  padding: 0;
}
#egain-chat-video .eg-video-wrapper .eg-video-controls-wrapper .eg-btn-mute-camera:hover,
#egain-chat-video .eg-video-wrapper .eg-video-controls-wrapper .eg-btn-mute-mic:hover,
#egain-chat-video .eg-video-wrapper .eg-video-controls-wrapper .eg-btn-video-end:hover,
#egain-chat-video .eg-video-wrapper .eg-video-controls-wrapper .eg-btn-video-fullscreen:hover {
  opacity: 0.75;
}
#egain-chat-video .disable {
  background-color: red;
}
#egain-chat-video .enable {
  background-color: green;
}
/* Mobile Specific Styles START */
@media (max-device-width: 767px) {
  .overlay-xs div#egain-chat-pre-chat-page .action-footer .btn {
    font-size: 16px;
  }
}
/* Mobile Specific Styles END */
/*
Styling for the alternate-contact-options component
Changes to this section will apply to the component found in:
components/alternate-contact-options/alternate-contact-options.html
*/
#egain-chat-alternate-contact-options .list-group-item:first-child {
  border-top-left-radius: 0px;
  border-top-right-radius: 0px;
  border-top-width: 0px;
  margin-bottom: 0px;
}
#egain-chat-alternate-contact-options .list-group-item:last-child {
  border-bottom-left-radius: 0px;
  border-bottom-right-radius: 0px;
}
#egain-chat-alternate-contact-options .list-group-item {
  background-color: #fff;
  color: #555555;
  border-width: 1px 0px 1px 0px;
  padding-left: 0px;
  padding-right: 0px;
}
#egain-chat-alternate-contact-options .linked-list-item a {
  color: #555555;
  text-decoration: none;
  width: 100%;
  display: inline-block;
}
#egain-chat-alternate-contact-options .linked-list-item:hover {
  background-color: #C3ECEE;
  color: #666;
}
#egain-chat-alternate-contact-options li:focus {
  outline: 1px dotted !important;
  outline-offset: -2px;
}
/* Mobile Specific Styles alternate-contact-options component START */
/* Mobile Specific Styles alternate-contact-options component END */
/*
Styling for the alternate-engagement-options component
Changes to this section will apply to the component found in:
components/alternate-engagement-options/alternate-engagement-options.html
*/
#egain-chat-alternate-engagement-options {
  position: relative;
  height: 125px;
  width: 100%;
  overflow: hidden;
  transition: all .5s;
  transition-timing-function: cubic-bezier(0, 1, 0.5, 1);
  border-color: #c7c7c7;
  border-width: 1px 0px 1px 0px;
  border-radius: 0px;
  border-style: solid;
}
#egain-chat-alternate-engagement-options .header {
  padding-top: 5px;
}
#egain-chat-alternate-engagement-options .header i {
  cursor: pointer;
}
#egain-chat-alternate-engagement-options .message {
  padding: 0px 10px;
  margin: 5px 0px;
  overflow-y: auto;
  height: 36px;
}
#egain-chat-alternate-engagement-options .btn-group .btn {
  padding-top: 15px;
  padding-bottom: 15px;
  border-width: 0px 1px 0px 0px;
  border-color: #c7c7c7;
  border-radius: 0px;
}
#egain-chat-alternate-engagement-options .btn-group .alt-eng-btn:nth-child(1) button {
  background-color: #73aea0;
}
#egain-chat-alternate-engagement-options .btn-group .alt-eng-btn:nth-child(2) button {
  background-color: #8dbdb2;
}
#egain-chat-alternate-engagement-options .btn-group .alt-eng-btn:nth-child(3) button {
  background-color: #a4cac2;
}
#egain-chat-alternate-engagement-options .alt-eng-btn:last-child .btn {
  border-right-width: 0px;
}
#egain-chat-alternate-engagement-options .collapsible.ng-hide-add,
#egain-chat-alternate-engagement-options .collapsible.ng-hide-remove {
  display: block!important;
}
#egain-chat-alternate-engagement-options .collapsible.ng-hide-remove.ng-hide-remove-active {
  -webkit-animation: 0.5s slide-up;
  animation: 0.5s slide-up;
}
#egain-chat-alternate-engagement-options .collapsible.ng-hide-add.ng-hide-add-active {
  -webkit-animation: 0.5s slide-down;
  animation: 0.5s slide-down;
}
#egain-chat-alternate-engagement-options.collapsible.ng-hide {
  max-height: 30px;
  display: block!important;
}
#egain-chat-alternate-engagement-options .popover.top {
  top: -50px !important;
}
/* Mobile Specific Styles alternate-engagement-options component START */
.overlay-xs #egain-chat-alternate-engagement-options {
  max-height: 135px;
}
.overlay-xs #egain-chat-alternate-engagement-options .message {
  max-height: 35px;
}
/* Mobile Specific Styles alternate-engagement-options component END */
/*
To change this license header, choose License Headers in Project Properties.
To change this template file, choose Tools | Templates
and open the template in the editor.
*/
/* 
    Created on : Jul 28, 2016, 7:44:28 AM
    Author     : CFSDEV
*/
/*
Styling for the article-content component
Changes to this section will apply to the component found in:
components/article-content/article-content.html
*/
#egain-chat-article-content {
  word-wrap: break-word;
}
#egain-chat-article-content img {
  display: block;
  max-width: 100%;
  height: auto;
}
#egain-chat-article-content .egain-table-responsive {
  width: 100%;
  overflow-y: hidden;
  -ms-overflow-style: -ms-autohiding-scrollbar;
  min-height: .01%;
  overflow-x: auto;
}
/* Mobile Specific Styles article-content component START */
/* Mobile Specific Styles article-content component END */
/*
Styling for the article-toolbar component
Changes to this section will apply to the component found in:
components/article-toolbar/article-toolbar.html
*/
#egain-chat-article-toolbar {
  font-size: 16px;
}
#egain-chat-article-toolbar nav.egain-navbar-fixed-top {
  top: 50px;
  height: 50px;
  min-height: 50px;
  line-height: 50px;
  background: #c3ecee !important;
  background: -webkit-linear-gradient(#c3ecee, #c3ecee) !important;
  background: -moz-linear-gradient(#c3ecee, #c3ecee) !important;
  background: -o-linear-gradient(#c3ecee, #c3ecee) !important;
  background: -ms-linear-gradient(#c3ecee, #c3ecee) !important;
  background: linear-gradient(#c3ecee, #c3ecee) !important;
  color: #000000;
}
#egain-chat-article-toolbar a {
  color: #000000;
  padding: 0px;
}
#egain-chat-article-toolbar .fa {
  padding: 1px 5px;
}
/* Mobile Specific Styles article-toolbar component START */
/* Mobile Specific Styles article-toolbar component END */
/*
To change this license header, choose License Headers in Project Properties.
To change this template file, choose Tools | Templates
and open the template in the editor.
*/
/* 
    Created on : Sep 23, 2016, 6:28:50 AM
    Author     : CFSDEV
*/
/*
Styling for the launch-button component
Changes to this section will apply to the component found in:
components/launch-button/launch-button.html
*/
#egain-chat-launch-button .chat-launch-container.chat {
  height: 60px;
  width: 60px;
  position: fixed;
  background-color: transparent;
  border-radius: 30px;
  transition: width 0.70s;
  -moz-transition: width 0.70s;
  -webkit-transition: width 0.70s;
  -webkit-transform: translate3d(0px, 0px, 1px);
}
#egain-chat-launch-button .chat-launch-container.chat .chat-launch-img {
  width: 60px;
  height: 60px;
  text-align: center;
  font-size: 2em;
  position: absolute;
}
#egain-chat-launch-button .chat-launch-container.chat .chat-launch-input {
  opacity: 0;
  color: #ffffff;
  transition: width 0.70s;
  -moz-transition: width 0.70s;
  -webkit-transition: width 0.70s;
  font-size: 16px;
  font-weight: 400;
  font-family: "Roboto";
  line-height: 60px;
  white-space: nowrap;
  text-align: center;
}
#egain-chat-launch-button .chat-launch-container.chat .chat-launch-input-container {
  text-align: center;
  transition: opacity 0.25s ease-in-out;
  -moz-transition: opacity 0.25s ease-in-out;
  -webkit-transition: opacity 0.25s ease-in-out;
  cursor: pointer;
  padding-left: 20px;
}
#egain-chat-launch-button .chat-launch-container.chat:not(.nohover):hover {
  width: 210px;
  right: 0px;
  background-color: #3AADDA;
  transition: width 0.70s;
  -moz-transition: width 0.70s;
  -webkit-transition: width 0.70s;
}
#egain-chat-launch-button .chat-launch-container.chat:not(.nohover):hover .chat-launch-input {
  opacity: 1;
}
#egain-chat-launch-button .chat-launch-container.va {
  position: fixed;
  right: -272px;
  bottom: 15px;
  height: 165px;
  width: 435px;
  transition: all 0.70s;
  -moz-transition: all 0.70s;
  -webkit-transition: all 0.70s;
}
#egain-chat-launch-button .chat-launch-container.va .chat-launch-img {
  width: 165px;
  height: 165px;
  text-align: center;
  font-size: 2em;
  position: absolute;
  margin: 10px;
}
#egain-chat-launch-button .chat-launch-container.va .chat-launch-input-container {
  opacity: 0;
  width: 240px;
  height: 60px;
  bottom: 0px;
  border-radius: 30px;
  background: #263238;
  box-shadow: 0 0 5px #6A5D4F;
  float: right;
  position: absolute;
  right: 7px;
  text-align: center;
  transition: opacity 0.25s ease-in-out;
  -moz-transition: opacity 0.25s ease-in-out;
  -webkit-transition: opacity 0.25s ease-in-out;
  cursor: pointer;
}
#egain-chat-launch-button .chat-launch-container.va .chat-launch-input {
  color: #ffffff;
  transition: all 0.70s;
  -moz-transition: all 0.70s;
  -webkit-transition: all 0.70s;
  font-size: 14px;
  font-weight: 400;
  line-height: 60px;
  white-space: nowrap;
}
#egain-chat-launch-button .chat-launch-container.va:not(.nohover):hover {
  right: -42px;
  transition: all 0.75s;
  -moz-transition: all 0.75s;
  -webkit-transition: all 0.75s;
}
#egain-chat-launch-button .chat-launch-container.va:not(.nohover):hover .chat-launch-input-container {
  opacity: 1;
  right: 44px;
}
/* Mobile Specific Styles launch-button component START */
/* Mobile Specific Styles launch-button component END */
/*
Styling for the chat-unavailable-message component
Changes to this section will apply to the component found in:
components/chat-unavailable-message/chat-unavailable-message.html
*/
#egain-chat-chat-unavailable-message {
  font-size: 15px;
}
/* Mobile Specific Styles chat-unavailable-message component START */
/* Mobile Specific Styles chat-unavailable-message component END */
/*
Styling for the escalation-search-results-list component
Changes to this section will apply to the component found in:
components/escalation-search-results-list/escalation-search-results-list.html
*/
#egain-chat-escalation-search-results-list .va-escalation-wait {
  margin-top: 25px;
  padding: 15px;
}
#egain-chat-escalation-search-results-list .list-group-item:first-child {
  border-top-left-radius: 0px;
  border-top-right-radius: 0px;
  border-top-width: 0px;
}
#egain-chat-escalation-search-results-list .list-group-item:last-child {
  border-bottom-left-radius: 0px;
  border-bottom-right-radius: 0px;
}
#egain-chat-escalation-search-results-list .list-group-item {
  background-color: #fff;
  color: #555555;
  border-width: 1px 0px 1px 0px;
  padding-left: 0px;
  padding-right: 0px;
}
#egain-chat-escalation-search-results-list .linked-list-item:hover {
  background-color: #C3ECEE;
  color: #666;
}
#egain-chat-escalation-search-results-list .article-name {
  color: #39bfc2;
}
/* Mobile Specific Styles escalation-search-results-list component START */
/* Mobile Specific Styles escalation-search-results-list component END */
/*
Styling for the footer-small component
Changes to this section will apply to the component found in:
components/footer-small/footer-small.html
*/
#egain-chat-footer-small {
  font-size: 11px;
  background: #FFFFFF !important;
  background: -webkit-linear-gradient(#FFFFFF, #FFFFFF) !important;
  background: -moz-linear-gradient(#FFFFFF, #FFFFFF) !important;
  background: -o-linear-gradient(#FFFFFF, #FFFFFF) !important;
  background: -ms-linear-gradient(#FFFFFF, #FFFFFF) !important;
  background: linear-gradient(#FFFFFF, #FFFFFF) !important;
}
#egain-chat-footer-small > span > span {
  color: rgba(92, 92, 92, 0.8);
}
#egain-chat-footer-small > span a {
  color: rgba(51, 122, 183, 0.8);
}
#egain-chat-footer-small a {
  color: rgba(92, 92, 92, 0.8);
}
/* Mobile Specific Styles footer-small component START */
/* Mobile Specific Styles footer-small component END */
/*
Styling for the header-small component
Changes to this section will apply to the component found in:
components/header-small/header-small.html
*/
#egain-chat-header-small {
  height: 50px;
  /* Sidebar styling - START */
  /* Sidebar styling - END */
}
#egain-chat-header-small #formatted-transcript {
  height: 0px;
  width: 0px;
}
#egain-chat-header-small nav.egain-navbar-fixed-top {
  min-height: 50px;
  background: #fff;
  color: #FFFFFF;
  border-radius: 5px 5px 0px 0px;
}
#egain-chat-header-small nav.egain-navbar-fixed-top .row .header-message {
  font-size: 18px;
  font-family: "Roboto", sans-serif;
  font-weight: 500;
  height: 50px;
  padding-top: 14px;
}
#egain-chat-header-small nav.egain-navbar-fixed-top .row .header-message.toolbar-active {
  position: absolute;
  left: 40px;
}
#egain-chat-header-small nav.egain-navbar-fixed-top .row .header-message.ng-enter {
  opacity: 0;
  transition: all .3s;
}
#egain-chat-header-small nav.egain-navbar-fixed-top .row .header-message.ng-enter-active {
  opacity: 1;
}
#egain-chat-header-small nav.egain-navbar-fixed-top .row .avatar {
  margin-top: 5px;
}
#egain-chat-header-small nav.egain-navbar-fixed-top .row .avatar.va img {
  max-height: 80px;
  max-width: 80px;
  border-radius: 50%;
  background-size: cover;
  background-repeat: no-repeat;
  box-shadow: 0px 2px 7px 0px rgba(123, 123, 123, 0.24);
  opacity: 0.98;
  background: #FFFFFF;
  transition: all 0.3s ease-in-out;
  z-index: 999999;
  position: relative;
}
#egain-chat-header-small nav.egain-navbar-fixed-top .row .avatar.chat {
  height: 0px;
  width: 0px;
  opacity: 0;
  transition: opacity 0s;
  -moz-transition: opacity 0s;
  -webkit-transition: opacity 0s;
}
#egain-chat-header-small nav.egain-navbar-fixed-top .row .avatar.chat img {
  max-height: 60px;
  max-width: 60px;
  border-radius: 50%;
  background-size: cover;
  background-repeat: no-repeat;
  box-shadow: 0px 2px 7px 0px rgba(123, 123, 123, 0.24);
  background: #FFFFFF;
}
#egain-chat-header-small nav.egain-navbar-fixed-top .row .no-padding {
  padding-right: 0;
  padding-left: 0;
}
#egain-chat-header-small nav.egain-navbar-fixed-top .row .header-button img {
  margin-left: 4px;
  display: inline-block;
  cursor: pointer;
}
#egain-chat-header-small nav.egain-navbar-fixed-top .row .header-button.disabled {
  opacity: 0.4;
  pointer-events: none;
}
#egain-chat-header-small nav.egain-navbar-fixed-top .row .chat-icons {
  padding-top: 16px;
}
#egain-chat-header-small nav.egain-navbar-fixed-top .colored {
  height: 50px;
  background: #8d8177;
  background: -webkit-linear-gradient(#8d8177, #8d8177);
  background: -moz-linear-gradient(#8d8177, #8d8177);
  background: -o-linear-gradient(#8d8177, #8d8177);
  background: -ms-linear-gradient(#8d8177, #8d8177);
  background: linear-gradient(#8d8177, #8d8177);
}
#egain-chat-header-small.minimized {
  border-width: 0px;
  background: transparent !important;
}
#egain-chat-header-small.minimized nav.egain-navbar-fixed-top {
  visibility: hidden;
  position: fixed !important;
}
#egain-chat-header-small.minimized nav.egain-navbar-fixed-top .row .col-xs-3 {
  display: none!important;
}
#egain-chat-header-small.minimized nav.egain-navbar-fixed-top .row .header-message {
  display: none;
}
#egain-chat-header-small.minimized nav.egain-navbar-fixed-top .row .ass-menu-button {
  position: absolute !important;
  margin-right: 0px !important;
}
#egain-chat-header-small.minimized nav.egain-navbar-fixed-top .row .avatar {
  display: block!important;
  width: 110px;
  position: relative;
}
#egain-chat-header-small.minimized nav.egain-navbar-fixed-top .row .avatar img {
  visibility: visible;
  cursor: pointer;
}
#egain-chat-header-small.minimized nav.egain-navbar-fixed-top .row .avatar.chat {
  opacity: 1;
  transition: opacity .5s;
  -moz-transition: opacity .5s;
  -webkit-transition: opacity .5s;
}
#egain-chat-header-small.minimized nav.egain-navbar-fixed-top .row .avatar.chat img {
  transform: translateX(40px) translateY(45px);
}
#egain-chat-header-small.minimized nav.egain-navbar-fixed-top .row .avatar .label-as-badge {
  visibility: visible;
  border-radius: 1em;
  padding: 5px 9px;
  position: absolute;
  right: 6px;
  top: 35px;
}
#egain-chat-header-small.minimized nav.egain-navbar-fixed-top .row .icon-back {
  display: none;
}
#egain-chat-header-small a {
  color: #FFFFFF;
  padding-bottom: 4px;
}
#egain-chat-header-small #egain-on-record {
  color: red;
}
#egain-chat-header-small .header-title {
  text-transform: uppercase;
}
#egain-chat-header-small .icon-back img {
  margin-top: 15px;
  margin-left: -5px !important;
  margin-right: 7px;
  width: 16px;
  height: 16px;
  cursor: pointer;
}
#egain-chat-header-small .ass-aside-menu-item {
  text-transform: capitalize;
  padding: 10px 0px;
  color: #101010;
  border-bottom: 1px solid rgba(16, 16, 16, 0.08);
  height: auto;
  line-height: 18px;
}
#egain-chat-header-small .ass-aside-menu-item .ass-aside-menu-icon {
  vertical-align: top;
  padding-top: 5px;
}
#egain-chat-header-small .ass-aside-menu-item span {
  display: inline-block;
  width: 85%;
  line-height: 18px;
}
#egain-chat-header-small .ass-aside-menu {
  padding: 0px;
  width: 0px;
  opacity: 0;
  left: 0px;
  top: 50px;
  background: #FFFFFF;
  background: -webkit-linear-gradient(#FFFFFF, #FFFFFF);
  background: -moz-linear-gradient(#FFFFFF, #FFFFFF);
  background: -o-linear-gradient(#FFFFFF, #FFFFFF);
  background: -ms-linear-gradient(#FFFFFF, #FFFFFF);
  background: linear-gradient(#FFFFFF, #FFFFFF);
  visibility: hidden;
}
#egain-chat-header-small .ass-aside-menu.ass-slide-in {
  padding: 25px;
  height: 100%;
  overflow-y: auto;
  background-color: #fff;
}
#egain-chat-header-small .ass-menu-button {
  margin-top: 17px;
  margin-left: 0px;
  margin-right: 12px;
  width: 16px;
  height: 16px;
  cursor: pointer;
  padding: 2px;
}
#egain-chat-header-small .ass-aside-overlay {
  background-color: #212121;
  opacity: 0.48;
}
#egain-chat-header-small .ass-slide-in {
  -webkit-animation: eg-slide-in 0.5s forwards;
  animation: eg-slide-in 0.5s forwards;
  opacity: 0;
  transition-property: opacity;
  transition-delay: 0.7s;
  visibility: visible;
}
#egain-chat-header-small .ass-slide-out {
  -webkit-animation: eg-slide-out 0.5s backwards;
  animation: eg-slide-out 0.5s backwards;
}
#egain-chat-header-small .ass-slide-out .ass-aside-menu-item {
  visibility: hidden;
}
#egain-chat-header-small .ass-slide-in .ass-aside-menu-item {
  -webkit-animation: eg-menu-show 0.5s;
  animation: eg-menu-show 0.5s;
  transition-property: opacity;
}
#egain-chat-header-small .eg-sidebar {
  margin-top: 17px;
}
div#egain-chat-overlay.overlay-docked:not(.overlay-xs) #egain-chat-header-small nav.egain-navbar-fixed-top {
  border-radius: 5px 5px 0px 0px;
}
div#egain-chat-overlay.overlay-docked:not(.overlay-xs) #egain-chat-header-small nav.egain-navbar-fixed-top .colored {
  border-radius: 5px 5px 0px 0px;
}
div#egain-chat-overlay.overlay-docked:not(.overlay-xs) #egain-chat-header-small nav.egain-navbar-fixed-top .ass-aside-menu {
  top: 65px;
  left: 15px;
  height: calc(100% - 50px - 30px);
}
div#egain-chat-overlay.overlay-docked:not(.overlay-xs) #egain-chat-header-small nav.egain-navbar-fixed-top .ass-aside-overlay {
  width: calc(100% - 30px);
  left: 15px;
  height: calc(100% - 30px);
  top: 15px;
}
/* Mobile Specific Styles header-small component START */
.overlay-xs #egain-chat-header-small .ass-aside-menu {
  padding-top: 0px !important;
}
/* Mobile Specific Styles header-small component END */
@-webkit-keyframes eg-slide-in {
  0% {
    opacity: 0;
  }
  100% {
    width: 240px;
    opacity: 1;
  }
}
@keyframes eg-slide-in {
  0% {
    opacity: 0;
  }
  100% {
    width: 240px;
    opacity: 1;
  }
}
@-webkit-keyframes eg-slide-out {
  0% {
    width: 240px;
    opacity: 1;
  }
  100% {
    width: 0px;
    opacity: 0;
  }
}
@keyframes eg-slide-out {
  0% {
    width: 240px;
    opacity: 1;
  }
  100% {
    width: 0px;
    opacity: 0;
  }
}
@-webkit-keyframes eg-menu-show {
  0% {
    opacity: 0;
  }
  25% {
    opacity: 0;
  }
  75% {
    opacity: 0;
  }
  100% {
    opacity: 1;
  }
}
@keyframes eg-menu-show {
  0% {
    opacity: 0;
  }
  25% {
    opacity: 0;
  }
  75% {
    opacity: 0;
  }
  100% {
    opacity: 1;
  }
}
/*
Styling for the message-input-horizontal component
Changes to this section will apply to the component found in:
components/message-input-horizontal/message-input-horizontal.html
*/
#egain-chat-message-input-horizontal {
  height: 60px;
  padding: 0px 15px;
  position: relative;
  opacity: 1;
  border-top: 1px solid rgba(178, 178, 178, 0.85);
}
#egain-chat-message-input-horizontal .form-control {
  transition: box-shadow ease-in-out 0.1s !important;
  font-size: 13px !important;
  box-shadow: none !important;
}
#egain-chat-message-input-horizontal textarea.form-control {
  border: 0px;
  padding: 8px 0px !important;
  width: 90%;
  height: 100%;
}
#egain-chat-message-input-horizontal textarea.form-control::placeholder {
  color: #d9d9d9;
}
#egain-chat-message-input-horizontal .customer-character-count {
  height: 20px;
}
#egain-chat-message-input-horizontal .attachment-icon {
  cursor: pointer;
  position: absolute;
  top: 10px;
  right: 20px;
}
#egain-chat-message-input-horizontal .attachment-icon.disabled {
  opacity: 0.4;
  cursor: default;
}
#egain-chat-message-input-horizontal .send-icon {
  cursor: pointer;
  position: absolute;
  top: 10px;
  right: 20px;
}
#egain-chat-message-input-horizontal.disabled,
#egain-chat-message-input-horizontal.disabled-add {
  background-color: #eee;
}
#egain-chat-message-input-horizontal.disabled .attachment-icon,
#egain-chat-message-input-horizontal.disabled-add .attachment-icon,
#egain-chat-message-input-horizontal.disabled .send-icon,
#egain-chat-message-input-horizontal.disabled-add .send-icon {
  opacity: 0.4;
  pointer-events: none;
  cursor: default;
}
#egain-chat-message-input-horizontal.inactive {
  opacity: 0;
}
.eg-send-icon:before {
  content: '\E084';
}
.eg-attachment-icon:before {
  content: '\E085';
}
/* Mobile Specific Styles message-input-horizontal component START */
@media only screen and (orientation: landscape) {
  .overlay-xs .egain-navbar-fixed-bottom .input-edit-wrapper {
    display: block !important;
  }
}
@media (max-device-width: 767px) {
  .overlay-xs #egain-chat-message-input-horizontal .form-control {
    font-size: 16px !important;
  }
}
/* Mobile Specific Styles message-input-horizontal component END */
/*
Styling for the post-chat-survey component
Changes to this section will apply to the component found in:
components/post-chat-survey/post-chat-survey.html
*/
#egain-chat-post-chat-survey {
  background-color: #fff;
  color: #555555;
  border: 0px;
  -webkit-box-shadow: none;
  box-shadow: none;
}
#egain-chat-post-chat-survey > div h4 {
  color: #555555;
  line-height: normal;
  margin-bottom: 20px;
  font-size: 13px;
}
#egain-chat-post-chat-survey > div label {
  font-weight: normal;
  color: #555555;
}
#egain-chat-post-chat-survey > div .form-group {
  margin-bottom: 18px;
  position: relative;
}
#egain-chat-post-chat-survey > div .form-group-rating,
#egain-chat-post-chat-survey > div textarea {
  border-radius: 3px;
  border-color: rgba(0, 0, 0, 0.12);
  color: rgba(0, 0, 0, 0.9);
  padding: 10px;
  border-width: 1px;
  border-style: solid;
  height: 100px;
}
#egain-chat-post-chat-survey > div .form-group-rating::-webkit-input-placeholder,
#egain-chat-post-chat-survey > div textarea::-webkit-input-placeholder {
  /* WebKit, Blink, Edge */
  color: #AAAAAA;
}
#egain-chat-post-chat-survey > div .form-group-rating:-moz-placeholder,
#egain-chat-post-chat-survey > div textarea:-moz-placeholder {
  /* Mozilla Firefox 4 to 18 */
  color: #AAAAAA;
  opacity: 1;
}
#egain-chat-post-chat-survey > div .form-group-rating::-moz-placeholder,
#egain-chat-post-chat-survey > div textarea::-moz-placeholder {
  /* Mozilla Firefox 19+ */
  color: #AAAAAA;
  opacity: 1;
}
#egain-chat-post-chat-survey > div .form-group-rating:-ms-input-placeholder,
#egain-chat-post-chat-survey > div textarea:-ms-input-placeholder {
  /* Internet Explorer 10-11 */
  color: #AAAAAA;
}
#egain-chat-post-chat-survey > div .form-group-rating:placeholder-shown,
#egain-chat-post-chat-survey > div textarea:placeholder-shown {
  /* Standard (https://drafts.csswg.org/selectors-4/#placeholder) */
  color: #AAAAAA;
}
#egain-chat-post-chat-survey > div .star-off {
  background-image: url('../components/post-chat-survey/star-off.png');
  background-repeat: no-repeat;
  width: 15px;
  height: 15px;
  max-height: 100%;
  max-width: 100%;
  margin-right: 5px;
}
#egain-chat-post-chat-survey > div .star-on {
  background-image: url('../components/post-chat-survey/star-on.png');
  background-repeat: no-repeat;
  width: 15px;
  height: 15px;
  max-height: 100%;
  max-width: 100%;
  margin-right: 5px;
}
#egain-chat-post-chat-survey nav {
  z-index: 10000;
}
#egain-chat-post-chat-survey nav .btn-primary {
  border-color: #02B7CC;
  border-radius: 0px;
  background: #02B7CC !important;
  background: -webkit-linear-gradient(#02B7CC, #02B7CC) !important;
  background: -moz-linear-gradient(#02B7CC, #02B7CC) !important;
  background: -o-linear-gradient(#02B7CC, #02B7CC) !important;
  background: -ms-linear-gradient(#02B7CC, #02B7CC) !important;
  background: linear-gradient(#02B7CC, #02B7CC) !important;
  color: #FFFFFF;
  font-size: 15px;
  padding: 10px 20px;
  font-weight: bold;
}
#egain-chat-post-chat-survey nav .btn-primary:hover {
  background: #02B7CC !important;
  background: -webkit-linear-gradient(#02B7CC, #02B7CC) !important;
  background: -moz-linear-gradient(#02B7CC, #02B7CC) !important;
  background: -o-linear-gradient(#02B7CC, #02B7CC) !important;
  background: -ms-linear-gradient(#02B7CC, #02B7CC) !important;
  background: linear-gradient(#02B7CC, #02B7CC) !important;
}
#egain-chat-post-chat-survey h4:focus,
#egain-chat-post-chat-survey span:focus,
#egain-chat-post-chat-survey label:focus {
  outline: 1px dotted !important;
}
/* Mobile Specific Styles post-chat-survey component START */
@media only screen and (orientation: landscape) {
  .overlay-xs.input-edit-wrapper .egain-chat-content #egain-chat-post-chat-survey h4 {
    display: none;
  }
  .overlay-xs.input-edit-wrapper .egain-chat-content #egain-chat-post-chat-survey .form-group:not(.edit-wrapper) {
    display: none;
  }
  .overlay-xs.input-edit-wrapper .egain-chat-content #egain-chat-post-chat-survey .form-group.edit-wrapper {
    width: 95% !important;
    height: 100%;
    top: 0px !important;
  }
  .overlay-xs.input-edit-wrapper .egain-chat-content #egain-chat-post-chat-survey .form-group.edit-wrapper input,
  .overlay-xs.input-edit-wrapper .egain-chat-content #egain-chat-post-chat-survey .form-group.edit-wrapper textarea {
    width: 85%;
    height: 75%;
    display: inline;
  }
  .overlay-xs.input-edit-wrapper .egain-chat-content #egain-chat-post-chat-survey .form-group.edit-wrapper textarea {
    padding: 0px;
  }
  .overlay-xs.input-edit-wrapper .egain-chat-content #egain-chat-post-chat-survey .form-group.edit-wrapper .eg-survey-label {
    width: 85%;
  }
  .overlay-xs.input-edit-wrapper .egain-chat-content #egain-chat-post-chat-survey .form-group.edit-wrapper .egain-done-btn {
    position: fixed;
    top: 23px;
    right: 15px;
    display: block !important;
  }
}
@media (max-device-width: 767px) {
  .overlay-xs #egain-chat-post-chat-survey .form-group textarea {
    font-size: 16px !important;
  }
}
/* Mobile Specific Styles post-chat-survey component END */
/*
Styling for the pre-chat-params-list component
Changes to this section will apply to the component found in:
components/pre-chat-params-list/pre-chat-params-list.html
*/
#egain-chat-pre-chat-params-list {
  -webkit-box-shadow: none;
  box-shadow: none;
  padding: 15px;
}
#egain-chat-pre-chat-params-list .form-group {
  position: relative;
  /* untouched state */
  /* active state */
  /* validations state */
}
#egain-chat-pre-chat-params-list .form-group input,
#egain-chat-pre-chat-params-list .form-group textarea {
  width: 100%;
  padding: 6px 0px;
  display: block;
  border: none;
  color: rgba(0, 0, 0, 0.9);
  border-bottom: 1px solid rgba(0, 0, 0, 0.12);
}
#egain-chat-pre-chat-params-list .form-group select {
  width: 100%;
  margin-top: 5px;
  border: 1px solid rgba(0, 0, 0, 0.12);
  outline: none;
}
#egain-chat-pre-chat-params-list .form-group select option {
  color: rgba(0, 0, 0, 0.9);
}
#egain-chat-pre-chat-params-list .form-group select:not([multiple]) {
  height: 30px;
}
#egain-chat-pre-chat-params-list .form-group:not(:last-child):not(.dropdown) {
  margin-bottom: 35px;
}
#egain-chat-pre-chat-params-list .form-group textarea {
  height: 65px;
}
#egain-chat-pre-chat-params-list .form-group input:focus,
#egain-chat-pre-chat-params-list .form-group textarea:focus {
  outline: none;
  border-bottom: 1px solid #000000;
}
#egain-chat-pre-chat-params-list .form-group input:focus ~ div,
#egain-chat-pre-chat-params-list .form-group textarea:focus ~ div {
  color: #000000;
}
#egain-chat-pre-chat-params-list .form-group select:focus {
  outline: none;
}
#egain-chat-pre-chat-params-list .form-group select:focus ~ div {
  color: #39bfc2;
}
#egain-chat-pre-chat-params-list .form-group > div {
  pointer-events: none;
  position: absolute;
  color: #999;
}
#egain-chat-pre-chat-params-list .form-group > div:not(.select-label) {
  top: 10px;
}
#egain-chat-pre-chat-params-list .form-group > div.select-label {
  top: -15px;
  float: left;
}
#egain-chat-pre-chat-params-list .form-group label {
  font-weight: normal;
  pointer-events: none;
  transition: all 0s ease 0s;
  -moz-transition: all 0s ease 0s;
  -webkit-transition: all 0s ease 0s;
  font-size: 13px;
}
#egain-chat-pre-chat-params-list .form-group > label.text-danger {
  position: absolute;
  pointer-events: none;
  text-align: right;
  right: auto;
  transition: all 0s ease 0s;
  -moz-transition: all 0s ease 0s;
  -webkit-transition: all 0s ease 0s;
  font-size: 13px;
  color: #d50000;
}
#egain-chat-pre-chat-params-list .form-group > label.text-danger:not(.select-label) {
  top: 11px;
}
#egain-chat-pre-chat-params-list .form-group label.text-danger.select-label {
  top: -14px;
}
#egain-chat-pre-chat-params-list .form-group .mandatory-mark {
  display: inline;
}
#egain-chat-pre-chat-params-list .form-group input.ng-untouched ~ div,
#egain-chat-pre-chat-params-list .form-group textarea.ng-untouched ~ div {
  top: 10px;
  transition: all 0s ease 0s;
  -moz-transition: all 0s ease 0s;
  -webkit-transition: all 0s ease 0s;
  font-size: 13px;
}
#egain-chat-pre-chat-params-list .form-group input:focus ~ div,
#egain-chat-pre-chat-params-list .form-group textarea:focus ~ div {
  top: -15px;
}
#egain-chat-pre-chat-params-list .form-group #character-count {
  position: absolute;
  right: 0px;
  font-size: 9px;
}
#egain-chat-pre-chat-params-list .form-group input.ng-touched.ng-invalid,
#egain-chat-pre-chat-params-list .form-group textarea.ng-touched.ng-invalid {
  border-bottom: 1px solid #d50000;
}
#egain-chat-pre-chat-params-list .form-group input.ng-touched.ng-invalid ~ div,
#egain-chat-pre-chat-params-list .form-group textarea.ng-touched.ng-invalid ~ div {
  color: #000000;
}
#egain-chat-pre-chat-params-list .form-group select.ng-touched.ng-invalid ~ div {
  color: #000000;
}
#egain-chat-pre-chat-params-list .form-group input.ng-dirty.ng-valid ~ label.text-danger,
#egain-chat-pre-chat-params-list .form-group textarea.ng-dirty.ng-valid ~ label.text-danger,
#egain-chat-pre-chat-params-list .form-group select.ng-dirty.ng-valid ~ label.text-danger {
  display: none;
}
#egain-chat-pre-chat-params-list .form-group input.ng-touched.ng-valid ~ div,
#egain-chat-pre-chat-params-list .form-group textarea.ng-touched.ng-valid ~ div,
#egain-chat-pre-chat-params-list .form-group select.ng-touched.ng-valid ~ div {
  color: #000000;
}
#egain-chat-pre-chat-params-list .form-group input.ng-touched.ng-invalid ~ div,
#egain-chat-pre-chat-params-list .form-group input.ng-touched.ng-invalid-email ~ div,
#egain-chat-pre-chat-params-list .form-group input.ng-touched.ng-invalid-pattern ~ div,
#egain-chat-pre-chat-params-list .form-group input.ng-touched.ng-invalid-minlength ~ div,
#egain-chat-pre-chat-params-list .form-group input.ng-touched.ng-invalid-maxlength ~ div {
  top: -15px;
}
#egain-chat-pre-chat-params-list .form-group textarea.ng-touched.ng-invalid ~ div,
#egain-chat-pre-chat-params-list .form-group textarea.ng-touched.ng-invalid-pattern ~ div,
#egain-chat-pre-chat-params-list .form-group textarea.ng-touched.ng-invalid-minlength ~ div,
#egain-chat-pre-chat-params-list .form-group textarea.ng-touched.ng-invalid-maxlength ~ div {
  top: -15px;
}
#egain-chat-pre-chat-params-list .form-group input.ng-touched.ng-invalid ~ label,
#egain-chat-pre-chat-params-list .form-group input.ng-touched.ng-invalid-email ~ label,
#egain-chat-pre-chat-params-list .form-group input.ng-touched.ng-invalid-pattern ~ label,
#egain-chat-pre-chat-params-list .form-group input.ng-touched.ng-invalid-minlength ~ label,
#egain-chat-pre-chat-params-list .form-group input.ng-touched.ng-invalid-maxlength ~ label {
  top: -14px;
}
#egain-chat-pre-chat-params-list .form-group textarea.ng-touched.ng-invalid ~ label,
#egain-chat-pre-chat-params-list .form-group textarea.ng-touched.ng-invalid-pattern ~ label,
#egain-chat-pre-chat-params-list .form-group textarea.ng-touched.ng-invalid-minlength ~ label,
#egain-chat-pre-chat-params-list .form-group textarea.ng-touched.ng-invalid-maxlength ~ label {
  top: -15px;
}
#egain-chat-pre-chat-params-list form input.ng-touched.ng-valid ~ div {
  top: -15px;
}
#egain-chat-pre-chat-params-list form textarea.ng-touched.ng-valid ~ div {
  top: -15px;
}
/* Mobile Specific Styles pre-chat-params-list component START */
@media only screen and (orientation: landscape) {
  .overlay-xs.form-edit-wrapper .egain-chat-content #egain-chat-pre-chat-params-list .form-group:not(.edit-wrapper) {
    display: none;
  }
  .overlay-xs.form-edit-wrapper .egain-chat-content #egain-chat-pre-chat-params-list .form-group.edit-wrapper {
    width: 95% !important;
  }
  .overlay-xs.form-edit-wrapper .egain-chat-content #egain-chat-pre-chat-params-list .form-group.edit-wrapper input,
  .overlay-xs.form-edit-wrapper .egain-chat-content #egain-chat-pre-chat-params-list .form-group.edit-wrapper textarea {
    width: 85%;
    display: inline;
  }
  .overlay-xs.form-edit-wrapper .egain-chat-content #egain-chat-pre-chat-params-list .form-group.edit-wrapper .text-danger {
    position: absolute;
    right: 90px;
    text-align: right;
  }
  .overlay-xs.form-edit-wrapper .egain-chat-content #egain-chat-pre-chat-params-list .form-group.edit-wrapper .egain-done-btn {
    position: fixed;
    top: 5px;
    right: 15px;
    display: block !important;
    float: right;
    font-size: 16px;
  }
}
@media (max-device-width: 767px) {
  .overlay-xs #egain-chat-pre-chat-params-list .form-group {
    font-size: 16px;
  }
}
/* Mobile Specific Styles pre-chat-params-list component END */
/*
Styling for the status-bar component
Changes to this section will apply to the component found in:
components/status-bar/status-bar.html
*/
#egain-chat-status-bar {
  height: 25px;
  line-height: 25px;
}
#egain-chat-status-bar .fa-ellipsis-h {
  font-size: 1.5em;
  margin-top: 2px;
  color: #F39019 !important;
}
#egain-chat-status-bar .fa-ellipsis-h:hover,
#egain-chat-status-bar .fa-ellipsis-h:focus {
  text-decoration: none;
}
#egain-chat-status-bar .loading_container.reconnecting-msg span {
  font-size: 23px !important;
}
#egain-chat-status-bar .text-muted {
  -webkit-transform-style: preserve-3d;
}
/* Mobile Specific Styles status-bar component START */
/* Mobile Specific Styles status-bar component END */
/*
Styling for the thanks-message component
Changes to this section will apply to the component found in:
components/thanks-message/thanks-message.html
*/
#egain-chat-thanks-message {
  border: 0px;
  -webkit-box-shadow: none;
  box-shadow: none;
  text-align: center;
}
#egain-chat-thanks-message .thanks-image {
  background-image: url('../components/thanks-message/thanks.png');
  background-repeat: no-repeat;
  background-position: center top;
  height: 50px;
  margin-top: 25px;
}
#egain-chat-thanks-message .thanks-text {
  height: 55px;
}
#egain-chat-thanks-message .thanks-text span {
  top: -8px;
  padding: 0px 10px;
  position: relative;
}
/* Mobile Specific Styles thanks-message component START */
/* Mobile Specific Styles thanks-message component END */
/*
Styling for the transcript component
Changes to this section will apply to the component found in:
components/transcript/transcript.html
*/
#egain-chat-transcript .va-escalation-wait {
  /*margin-top: 25px;*/
  padding: 15px;
}
#egain-chat-transcript .chat-image {
  position: relative;
  white-space: nowrap;
  border-radius: 500px;
  display: inline-block;
  width: 35px;
}
#egain-chat-transcript .chat-image img {
  height: auto;
  max-width: 100%;
  vertical-align: middle;
  width: 100%;
  border-radius: 500px;
}
#egain-chat-transcript .bubble {
  border-radius: 3px;
  padding: 13px;
  position: relative;
  word-wrap: break-word;
}
#egain-chat-transcript .bubble:after {
  content: '';
  position: absolute;
  border-style: solid;
  border-width: 0 10px 10px;
  display: block;
  width: 0;
  z-index: 1;
  top: -8px;
  border-width: 0 8.5px 8.5px;
}
#egain-chat-transcript .bubble:focus {
  outline: 1px dotted !important;
}
#egain-chat-transcript .chat-message {
  padding-bottom: 20px;
}
#egain-chat-transcript .chat-message small {
  font-size: 90%;
}
#egain-chat-transcript .agent .message {
  margin-right: 35px;
}
#egain-chat-transcript .agent .message .text-muted {
  margin-bottom: 8px;
  font-size: 11px;
}
#egain-chat-transcript .agent .bubble {
  color: #101010;
  background: #d9ede6 !important;
  background: -webkit-linear-gradient(#d9ede6, #d9ede6) !important;
  background: -moz-linear-gradient(#d9ede6, #d9ede6) !important;
  background: -o-linear-gradient(#d9ede6, #d9ede6) !important;
  background: -ms-linear-gradient(#d9ede6, #d9ede6) !important;
  background: linear-gradient(#d9ede6, #d9ede6) !important;
}
#egain-chat-transcript .agent .bubble:after {
  border-color: #d9ede6 transparent;
  right: 15px;
}
#egain-chat-transcript .agent .bubble .message-text img {
  max-width: 100%;
  height: auto;
}
#egain-chat-transcript .agent.agent1 .bubble {
  background: #d9ede6 !important;
}
#egain-chat-transcript .agent.agent1 .bubble:after {
  border-color: #d9ede6 transparent !important;
}
#egain-chat-transcript .agent.agent2 .bubble {
  background: #d9ede6 !important;
}
#egain-chat-transcript .agent.agent2 .bubble:after {
  border-color: #d9ede6 transparent !important;
}
#egain-chat-transcript .agent.agent3 .bubble {
  background: #d9ede6 !important;
}
#egain-chat-transcript .agent.agent3 .bubble:after {
  border-color: #d9ede6 transparent !important;
}
#egain-chat-transcript .customer .message {
  margin-left: 35px;
}
#egain-chat-transcript .customer .message .text-muted {
  margin-bottom: 8px;
  font-size: 11px;
}
#egain-chat-transcript .customer .bubble {
  background: #ede7e6 !important;
  background: -webkit-linear-gradient(#ede7e6, #ede7e6) !important;
  background: -moz-linear-gradient(#ede7e6, #ede7e6) !important;
  background: -o-linear-gradient(#ede7e6, #ede7e6) !important;
  background: -ms-linear-gradient(#ede7e6, #ede7e6) !important;
  background: linear-gradient(#ede7e6, #ede7e6) !important;
  color: #101010;
}
#egain-chat-transcript .customer .bubble:after {
  border-color: #ede7e6 transparent;
  left: 15px;
}
#egain-chat-transcript .system {
  color: rgba(0, 0, 0, 0.8);
  font-size: 12px;
}
#egain-chat-transcript .system span {
  position: relative;
  line-height: 20px;
}
#egain-chat-transcript .system span a {
  text-decoration: none;
  cursor: pointer;
}
#egain-chat-transcript .system span a:before {
  content: '\A';
}
#egain-chat-transcript .system:focus {
  outline: 1px dotted !important;
}
#egain-chat-transcript .attachmentImageDiv .right {
  width: auto;
  overflow: hidden;
  padding-left: 10px;
}
#egain-chat-transcript .attachmentImageDiv .left {
  max-width: 50%;
  float: left;
}
#egain-chat-transcript .attachmentImageDiv .imageThumbnail {
  max-height: 100px;
  max-width: 100px;
}
#egain-chat-transcript .attachmentImageDiv img {
  cursor: pointer;
  max-width: 100px;
  max-height: 100px;
}
#egain-chat-transcript .attachmentImageDiv img:hover {
  box-shadow: 1px 1px 1px #000;
}
/* Mobile Specific Styles transcript component START */
/* Mobile Specific Styles transcript component END */
/*
To change this license header, choose License Headers in Project Properties.
To change this template file, choose Tools | Templates
and open the template in the editor.
*/
/* 
    Created on : Jul 11, 2016, 6:26:02 AM
    Author     : CFSDEV
*/
/*
Styling for the wait-screen component
Changes to this section will apply to the component found in:
components/wait-screen/wait-screen.html
*/
#egain-chat-wait-screen {
  text-align: center;
}
/* Mobile Specific Styles wait-screen component START */
/* Mobile Specific Styles wait-screen component END */
/*
Styling for the error-message component
Changes to this section will apply to the component found in:
components/error-message/error-message.html
*/
#egain-chat-error-message .error-text {
  font-size: 11px;
}
/* Mobile Specific Styles error-message component START */
/* Mobile Specific Styles error-message component END */
#egain-chat-attachment-modal .modalDialog {
  position: fixed;
  top: 0;
  right: 0;
  bottom: 0;
  left: 0;
  background: rgba(0, 0, 0, 0.45);
  z-index: 99999;
  opacity: 0;
  -webkit-transition: opacity 400ms ease-in;
  -moz-transition: opacity 400ms ease-in;
  transition: opacity 400ms ease-in;
  pointer-events: none;
  display: none;
}
#egain-chat-attachment-modal .modalDialog {
  opacity: 1;
  pointer-events: auto;
  display: block;
}
#egain-chat-attachment-modal .modalDialogDiv {
  margin: auto;
  padding: 15px;
  border-radius: 0px;
  background: #fff;
}
#egain-chat-attachment-modal .modalCloseDialogDiv {
  width: 80%;
  min-width: 250px;
  max-width: 500px;
  height: 104px;
  position: relative;
  margin: 15% auto auto auto;
  padding: 5px 5px 13px 20px;
  border-radius: 0px;
  background: #fff;
}
#egain-chat-attachment-modal .btn {
  padding: 8px 13px;
  border-radius: 0px;
  cursor: pointer;
}
#egain-chat-attachment-modal .btn.btn-primary {
  border-color: #02B7CC;
  background: #02B7CC !important;
  background: -webkit-linear-gradient(#02B7CC, #02B7CC) !important;
  background: -moz-linear-gradient(#02B7CC, #02B7CC) !important;
  background: -o-linear-gradient(#02B7CC, #02B7CC) !important;
  background: -ms-linear-gradient(#02B7CC, #02B7CC) !important;
  background: linear-gradient(#02B7CC, #02B7CC) !important;
  color: #FFFFFF;
}
#egain-chat-attachment-modal .btn.btn-primary:hover {
  background: #02B7CC !important;
  background: -webkit-linear-gradient(#02B7CC, #02B7CC) !important;
  background: -moz-linear-gradient(#02B7CC, #02B7CC) !important;
  background: -o-linear-gradient(#02B7CC, #02B7CC) !important;
  background: -ms-linear-gradient(#02B7CC, #02B7CC) !important;
  background: linear-gradient(#02B7CC, #02B7CC) !important;
}
#egain-chat-attachment-modal .btn.btn-default {
  border-color: lightGrey;
  border-radius: 0px;
  background: lightGrey !important;
  background: -webkit-linear-gradient(lightGrey, lightGrey) !important;
  background: -moz-linear-gradient(lightGrey, lightGrey) !important;
  background: -o-linear-gradient(lightGrey, lightGrey) !important;
  background: -ms-linear-gradient(lightGrey, lightGrey) !important;
  background: linear-gradient(lightGrey, lightGrey) !important;
  color: #616161;
}
#egain-chat-attachment-modal .btn.btn-default:hover {
  background: lightGrey !important;
  background: -webkit-linear-gradient(lightGrey, lightGrey) !important;
  background: -moz-linear-gradient(lightGrey, lightGrey) !important;
  background: -o-linear-gradient(lightGrey, lightGrey) !important;
  background: -ms-linear-gradient(lightGrey, lightGrey) !important;
  background: linear-gradient(lightGrey, lightGrey) !important;
}
#egain-chat-attachment-modal .fileUpload {
  position: relative;
  overflow: hidden;
  margin: 10px;
}
#egain-chat-attachment-modal .send-button {
  margin-right: 10px;
}
#egain-chat-attachment-modal .window-heading {
  font-size: 16px;
  margin-top: 10px;
  font-weight: 500;
}
#egain-chat-attachment-modal .close-heading {
  font-size: 12px;
  margin-bottom: 0px;
  margin-top: 15px;
  font-weight: 500;
}
#egain-chat-attachment-modal .fileUpload input.upload {
  position: absolute;
  top: 0;
  right: 0;
  margin: 0;
  padding: 0;
  font-size: 10px;
  opacity: 0;
  filter: alpha(opacity=0);
  height: 100%;
  width: 100%;
  cursor: pointer;
}
#egain-chat-attachment-modal .uploadLabel {
  display: inline-block;
  margin-bottom: 0;
  margin-right: 1px;
  text-align: center;
  white-space: nowrap;
  vertical-align: middle;
  font-size: 12px;
}
#egain-chat-attachment-modal .attachmentImageDiv .imageThumbnail {
  max-height: 100px;
  max-width: 100px;
}
#egain-chat-attachment-modal .attachmentImageDiv img {
  cursor: pointer;
  max-width: 100px;
  max-height: 100px;
}
#egain-chat-attachment-modal .attachmentImageDiv img:hover {
  box-shadow: 1px 1px 1px #000;
}
#egain-chat-attachment-modal .attachmentImageDiv .uploadbuttons {
  position: absolute;
  bottom: 18px;
  left: 5px;
  font-size: 15px;
}
#egain-chat-attachment-modal .attachmentImageDiv .downloadbuttons {
  position: absolute;
  bottom: 18px;
  right: 5px;
  font-size: 15px;
}
#egain-chat-attachment-modal .attachmentImageDiv progress[value]::-webkit-progress-bar {
  background-color: #bae7f5;
}
#egain-chat-attachment-modal .attachmentImageDiv progress[value]::-webkit-progress-value {
  background-color: #2b999b;
  border-radius: 2px;
  background-size: 35px 20px, 100% 100%, 100% 100%;
}
#egain-chat-attachment-modal .attachmentImageDiv progress[value]::-moz-progress-value {
  background-color: #2b999b;
  border-radius: 2px;
  background-size: 35px 20px, 100% 100%, 100% 100%;
}
#egain-chat-attachment-modal .attachmentImageDiv .progress-bar {
  background-color: #bae7f5;
  border: 1px solid #fff;
  width: 32px;
  height: 5px;
  margin-top: 4px;
  position: relative;
  display: block;
}
#egain-chat-attachment-modal .attachment-pop-button {
  cursor: pointer;
}
#egain-chat-attachment-modal .attachment-pop-button[disabled] {
  pointer-events: none;
  cursor: default;
}
#egain-chat-attachment-modal .attachmentStatusDiv {
  display: none;
}
#egain-chat-attachment-modal .attachmentFilesList {
  overflow-y: auto;
  height: 55%;
  list-style-type: none;
  padding-left: 0px;
  min-height: 100px;
  max-height: 200px;
  margin-bottom: 0px;
}
#egain-chat-attachment-modal .attachmentFilesList hr {
  margin-top: 10px;
  margin-bottom: 10px;
}
#egain-chat-attachment-modal .close {
  line-height: 25px;
  position: absolute;
  right: 0px;
  text-align: center;
  top: -1px;
  width: 24px;
  margin-right: 5px;
  margin-top: 5px;
}
#egain-chat-attachment-modal .failure-message {
  width: 95%;
  margin-right: 2%;
  color: #a82a00;
  font-size: 12px;
}
#egain-chat-attachment-modal .failure-message:focus {
  outline: 1px dotted !important;
  outline-offset: -1px;
}
#egain-chat-attachment-modal .file-info {
  width: 95%;
  margin-right: 2%;
  font-size: 12px;
}
#egain-chat-attachment-modal .file-info:focus {
  outline: 1px dotted !important;
  outline-offset: -1px;
}
#egain-chat-attachment-modal .remove-link {
  float: right;
}
#egain-chat-attachment-modal .dropWarningLabel {
  display: block;
  margin-bottom: 0;
  margin-right: 10px;
  margin-top: 25px;
  text-align: left;
  font-size: 12px;
  word-wrap: break-word;
}
#egain-chat-attachment-modal .dragEnterEffect {
  opacity: .5;
}
#egain-chat-attachment-modal .attachmentDragFilesList {
  overflow-y: auto;
  height: 50%;
  list-style-type: none;
  padding-left: 0px;
  margin-top: 5px;
}
#egain-chat-attachment-modal .reviewMessage {
  display: inline-block;
  margin-top: 8px;
  margin-bottom: 10px;
  vertical-align: middle;
  font-size: 12px;
  word-wrap: break-word;
  width: 95%;
}
#egain-chat-attachment-modal h3:focus {
  outline: 1px dotted !important;
}
#dragAndDropNotAllowedDiv {
  width: inherit;
  height: 100px;
  margin: 5% auto;
  padding: 5px 5px 5px 5px;
  background: #fff;
  position: fixed;
  top: 40%;
  left: 30%;
  margin-top: 13em;
  margin-left: -7em;
  font-size: 13px;
  font-weight: inherit;
  font-family: inherit;
  float: right;
  text-align: center;
}
#dragAndDropNotAllowedDiv img {
  float: left;
  padding-left: 130px;
}
#dragAndDropNotAllowedDiv p {
  padding-top: 42px;
  padding-bottom: 20px;
  width: 300px;
}
#guided-help-window {
  display: none;
  background-color: #fff;
  border-radius: 5px;
}
#guided-help-window .header {
  height: 50px;
  padding-top: 16px;
  background: #19aed6;
  background: -webkit-linear-gradient(#19aed6, #19aed6);
  background: -moz-linear-gradient(#19aed6, #19aed6);
  background: -o-linear-gradient(#19aed6, #19aed6);
  background: -ms-linear-gradient(#19aed6, #19aed6);
  background: linear-gradient(#19aed6, #19aed6);
  border-radius: 5px 5px 0px 0px;
}
#guided-help-window .header a {
  margin-left: 4px;
}
#guided-help-window .header .fa {
  font-size: 16px;
  color: #101010;
}
#guided-help-window .iframe {
  height: 520px;
}
#guided-help-window .iframe iframe {
  width: 100%;
  height: 90%;
  border: 0px;
}
#guided-help-window #float-button {
  position: fixed;
  top: 44%;
  right: 80%;
  background: #FFF;
  height: 50px;
  width: 50px;
  border: 1px solid #000;
  border-radius: 40px;
}
#guided-help-window #float-button .fa {
  position: absolute;
  top: 12px;
  left: 4px;
}
.gh-active #guided-help-window,
.gh-collapsed #guided-help-window {
  display: block;
}